interview eight lesson summary

Well, that really brings another option into play that you hadn't considered before. There are a number of advantages of using an outside server that requires no new software installation and doesn't require any real support from the IT office. So, the overhead for the IT office should be low.

The way Casey makes it sound it should be relatively easy to teach everyone in the office (who are already familiar with word processing software, as noted in Aunt Polly's lesson summary) to use the wiki. That's a good advantage since it'll let people transfer some of what they already know about using a word processor into their learning about using a wiki.

One thing to remember is that while this may solve the access control and still allow multiple people access the information in a single location at the same time issue there is still another issue. And that is there might be a cost associated with this. Casey didn't seem to stress the cost all that much so there might not be a large investment required the way it seems that the Act! solution might cost from your interview with Denise.

The point that Casey makes about the data and protecting it also has its valid points. The contact information is for the most part open information. As she points out companies normally post this information on their sites, and freely give out the information in Yellow Pages, on ads, etc. The only sticky point is how much information might end up going into the notes section should be kept between the office staff. For example if Dale knows that whenever he wants fast service from that catering service that he tries to swing free tickets to some new show to pass along when he stops over to see them. The tickets are free and he doesn't charge anything. Dale is just helping out the people who work there. But it might not be best to advertise that to everyone who might be reading the World Wide Web. So the point on being able to limit the people who can view the information might be good. Or you all just limit the information like that that you put into the system. It is possible that if anyone else went over and tried what Dale does then they might not get the good service Dale gets. It could be that Dale gets the good service because he's Dale and he gets along great with the people at the company.

The above section covers some of the key lessons noted after the interview with Casey. If you have any insights in this approach or any other thoughts that you feel would enhance the lessons above remember that the built-in comments system is there for you.
Before we go to the next page take out a piece of paper and your favorite writing instrument (you should be seeing a pattern here) and see how many pros and cons that you can come up with regarding this approach.

When you have listed your pros and cons continue to our pros and cons list.